Refund policy

Refund Policy

If your Winceless sleeve isn't right for you, tell us within 30 days of delivery and we'll refund you. You don't need to send it back. Keep it, or pass it on to someone who can use it.

How to ask. Email hello@winceless.com with your order number. We reply within 1 business day, Monday to Friday, and send your refund within 2 business days of your email. It goes back to the card or payment method you used. Your bank may take 5 to 10 business days to show it.

Wrong size. If the size doesn't fit, we'll send the right one at no cost. Email us your order number and your thigh measurement, as shown on our size chart. You keep the first one.

Damaged, defective or wrong item. If your order arrives damaged, has a defect or a stain, or isn't what you ordered, email us a photo within 30 days of delivery. We'll send a replacement or refund you, whichever you prefer.

Changed your mind before it ships. Write to us within 24 hours of ordering and we'll cancel it for a full refund if the order hasn't been processed yet. After that, the 30-day refund above applies.

Please don't mail anything back. Our address is a mailbox that can't receive returns, and we don't need your sleeve back.

Questions. Email hello@winceless.com. We answer Monday to Friday.

Winceless, 5830 East 2nd St. PMB 92743, Casper, WY 82609, USA (mail only, not a returns address).

Last updated: October 21, 2026